Frequently asked questions
Can you pack & or reassemble my bike for me?
Don’t want to wrench on your own bike? We’ve got you.
Add Professional Packing Service — we’ll disassemble your bike, pad it, and secure it safely for travel.
- Packing Only: + $99
- Packing + Reassembly + Quick Tune: + $179
Includes a full rebuild, brake and gear tuning, and a complimentary Quick Tune ($100 value) when you return, so your bike is ready to ride immediately.
Why Rent from The Jersey City Bicycle Co.?
Trusted local shop serving Jersey City riders who just want straight talk and solid work since 2016.
We’re not here to upsell you — we’re here to keep you riding.
How do I reserve a travel case?
Reserve online or call/text 551-229-7894
Pickup and return at 231 Pavonia Ave, Jersey City, NJ
Availability is limited during peak season — we recommend booking at least a week in advance.
How do I book a packing or shipping service?
Simply purchase the service through our website & bring us your bike!
What’s included in the packing service?
Our standard packing includes:
- Full disassembly (pedals, bars, wheels, seatpost)
- Protective padding and professional boxing for transport
- Labeling and reassembly notes
- Perfect for airline travel, races, or shipping across the country
Can you ship my bike for me?
Yes — we can handle the full process from start to finish.
Bike shipping starts with a non-refundable $150 deposit. Once your travel details are confirmed, you’ll receive an invoice for the remaining balance based on the total shipping cost.
After your bike is packed, we arrange insured shipping through UPS or BikeFlights on your behalf. You’ll receive tracking information and updates directly from us until your bike arrives safely.
What if I need to cancel or reschedule?
All sales are final. If you cancel your service or rental, your payment is non-refundable.
However, if you notify us at least 48 hours in advance, you may apply your deposit or rental credit toward a future booking within 60 days, based on availability.
How much notice do you need?
We recommend booking at least one week before travel to guarantee your spot, especially during race or event season. Same-week appointments may be available depending on shop volume.
Where are you located?
We’re located in Downtown Jersey City, right next to Hamilton Park:
231 Pavonia Ave, Jersey City, NJ
Street parking and easy bike drop-off available.
Do you pack e-bikes or cargo bikes?
Yes, in most cases.
E-bikes and cargo models require special handling and oversized boxes, which may include an additional fee. Contact us before booking to confirm fit and battery shipping guidelines. 551-229-7894