Frequently asked questions
What's Included with my purchase?
Pro assembly & safety check
Built by our master mechanics, torqued to spec, and test-ridden before pickup.
Brake & gear adjustments for life
Stop in anytime—quick tweaks are on us to keep your ride smooth and safe.
1 complimentary Essential Tune ($150 value): Our Essential Tune is a deeper service with brake and shift indexing, wheel truing, headset and bottom bracket adjustments, chain clean & lube, tire inflation, and a full safety check—ideal if your bike feels wobbly/noisy or it’s been 6-12+ months since your last tune.
Warranty support, handled in-shop
We diagnose, file, and manage manufacturer claims for you. If something’s off, contact us and we’ll take it from there.
Fit setup at pickup
Saddle height, lever reach, and tire pressure dialed for your body and routes.
What size bike should I get?
We recommend sizing based on your height and inseam. See the guide above by the sizing selector
Is assembly included?
Yes! We offer free professional assembly at a partner bike shop near you.
Specs
Components
- Seatpost: LOOK LS3 Alloy, 27.2 mm × 350 mm
- Saddle: LOOK by S. Marco — Short Fit Dynamic Open-Fit
- Handlebar: LOOK LS2 Alloy
Sizes: XS–S: 40 cm, M–L: 42 cm, XL: 44 cm - Stem: LOOK LS3 Alloy
Sizes: XS: 80 mm, S: 90 mm, M: 100 mm, L: 110 mm, XL: 120 mm
Size-by-Size Cockpit Chart
- XS: LS2 40 cm bar • LS3 80 mm stem
- S: LS2 40 cm bar • LS3 90 mm stem
- M: LS2 42 cm bar • LS3 100 mm stem
- L: LS2 42 cm bar • LS3 110 mm stem
- XL: LS2 44 cm bar • LS3 120 mm stem
Wheels & Tires
- Wheels: Fulcrum Racing 900 DB 2WF C19 B
- Tires: Hutchinson Fusion 5, Tubeless Ready, 700×30
Transmission & Brakes
- Chain: SRAM Rival 12-speed
- Crankset: SRAM Rival DUB
Lengths: XS–S: 170 mm • M–L: 172.5 mm • XL: 175 mm - Bottom Bracket: T47 85.5, SRAM DUB
- Cassette: SRAM Rival 12-speed 10–36 (XG-1250)
- Shifters: SRAM Rival eTap AXS (wireless, hydraulic)
- Derailleurs: SRAM Rival eTap AXS (wireless)
- Brake Rotors: SRAM Centerlock — Front: 160 mm • Rear: 140 mm
Aesthetics
- Decals: Black
Sizes
- Available Sizes: XS, S, M, L, XL
What is the return policy?
All sales are final.
How long does shipping take?
Most in-stock items ship within 3–5 business days. Delivery times may vary depending on your location and carrier.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping fees are calculated at checkout based on the size, weight, and destination of your order. Oversized items may incur additional charges.
Can I pick up my order in-store?
Absolutely! Free in-store pickup is always available at our shop:
📍 231 Pavonia Ave, Jersey City, NJ 07302
Here’s how it works:
- Place your order online and select “In-Store Pickup” at checkout.
- Wait for your confirmation email. You’ll first receive an order confirmation (this means we received your order, but it’s not ready yet).
- Get the “Ready for Pickup” notification. Once your item has been prepared and inspected, we’ll send you a second email or text letting you know it’s ready. Small accessories: usually within 1–2 business days. Bikes & larger items: allow 3–5 business days for assembly and quality check
- Bring your confirmation and a photo ID when you arrive.
- Pick up your order at the counter during shop hours — and our team will be happy to answer any questions or help with setup.