Frequently asked questions
What's Included with my purchase?
Pro assembly & safety check
Built by our master mechanics, torqued to spec, and test-ridden before pickup.
Brake & gear adjustments for life
Stop in anytime—quick tweaks are on us to keep your ride smooth and safe.
1 complimentary Essential Tune ($150 value): Our Essential Tune is a deeper service with brake and shift indexing, wheel truing, headset and bottom bracket adjustments, chain clean & lube, tire inflation, and a full safety check—ideal if your bike feels wobbly/noisy or it’s been 6-12+ months since your last tune.
Warranty support, handled in-shop
We diagnose, file, and manage manufacturer claims for you. If something’s off, contact us and we’ll take it from there.
Fit setup at pickup
Saddle height, lever reach, and tire pressure dialed for your body and routes.
Features
- Easy-to-reach Tektro brakes
- Weighing 8.75kg
- 20"x1.5" Kenda Tyres
- Patented Frog cranks set closer together increasing comfort and efficiency for kids
- FrogFit technology gear shifters for easy gear change
- Lower bottom bracket position to accommodate growing legs
- Conquer tricky inclines with the versatile Shimano Altus 8-speed gear system
What size bike should I get?
We recommend sizing based on your height and inseam. Questions? Call or Text 551-229-7894
Is assembly included?
Yes! We offer free professional assembly at a partner bike shop near you.
Specs
Product Safety Certification: ISO 4210; CPSC 1512 (CFR 1512)
Approx. Age: 5–7
Wheel Size: 20"
Bike Weight: 8.15 kg (incl. pedals)
Frame: 6061-T6 heat-treated aluminum alloy; seat tube 11" (280 mm)
Fork: 6061-T6 heat-treated aluminum alloy
Front Hub: Quando, aluminum, sealed, quick release, 20-hole
Rear Hub: Quando, aluminum, sealed, quick release, 20-hole; Shimano-type 8/9-speed freehub body
Cassette/Freewheel: 8-speed, 11–32T
Rear Derailleur: Shimano Altus M310, 8-speed
Rims: Aluminum, 20", double-wall, machined braking surface
Seat Clamp: Aluminum, quick release
Headset: Neco 1-1/8" semi-integrated, threadless, Frog Bikes top cap
Stem: Aluminum, 1-1/8", 38 mm, 4-bolt clamp
Grips/Bar Tape: Frog Bikes lock-on slim grips
Shifter: FrogFitTechnology® youth-specific 8-speed (short lever travel, ultra-slick cable)
Brakes (F/R): Tektro 836AL aluminum linear-pull
Tires: Kenda K1047, 20" × 1.5" (ETRTO 38-406), hybrid tread
Mudguards: Full-length resin, black
Accessories (in box): Bell; front/rear reflectors (white/red); wheel reflectors (orange/white); paint plasters; frame-protector patches
Crankset/Chainring: Frog Bikes patented 114 mm aluminum straight-arm cranks; 32T chainring (black)
Bottom Bracket: Thun Shorty-ML-SL, square-taper; 68 mm shell; 107.5–108 mm spindle
Pedals: Frog Bikes eco-friendly rice husk & plastic composite with reflectors, 9/16"
Chain: KMC, 8-speed
Handlebar: Aluminum flat bar, 460 mm
Brake Levers: Tektro JL510 aluminum, easy-reach
Saddle: Frog Bikes child-specific (small), steel rails
What is the return policy?
All sales are final.
How long does shipping take?
Most in-stock items ship within 3–5 business days. Delivery times may vary depending on your location and carrier.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping fees are calculated at checkout based on the size, weight, and destination of your order. Oversized items may incur additional charges.
Can I pick up my order in-store?
Absolutely! Free in-store pickup is always available at our shop:
📍 231 Pavonia Ave, Jersey City, NJ 07302
Here’s how it works:
- Place your order online and select “In-Store Pickup” at checkout.
- Wait for your confirmation email. You’ll first receive an order confirmation (this means we received your order, but it’s not ready yet).
- Get the “Ready for Pickup” notification. Once your item has been prepared and inspected, we’ll send you a second email or text letting you know it’s ready. Small accessories: usually within 1–2 business days. Bikes & larger items: allow 3–5 business days for assembly and quality check
- Bring your confirmation and a photo ID when you arrive.
- Pick up your order at the counter during shop hours — and our team will be happy to answer any questions or help with setup.