Frequently asked questions
What's Included with my purchase?
Pro assembly & safety check
Built by our master mechanics, torqued to spec, and test-ridden before pickup.
Brake & gear adjustments for life
Stop in anytime—quick tweaks are on us to keep your ride smooth and safe.
1 complimentary Essential Tune ($150 value): Our Essential Tune is a deeper service with brake and shift indexing, wheel truing, headset and bottom bracket adjustments, chain clean & lube, tire inflation, and a full safety check—ideal if your bike feels wobbly/noisy or it’s been 6-12+ months since your last tune.
Warranty support, handled in-shop
We diagnose, file, and manage manufacturer claims for you. If something’s off, contact us and we’ll take it from there.
Fit setup at pickup
Saddle height, lever reach, and tire pressure dialed for your body and routes.
Is assembly included?
Yes! We offer free professional assembly at a partner bike shop near you.
Specs
FRAME
Frame: Lightweight Steel frame & rear carrier braze-ons
Fork: Brooklyn Bicycle Co. custom steel; front carrier braze-ons
DRIVETRAIN
Front Hub: Sealed-Bearing Alloy 32H
Rear Hub: Sealed-Bearing Alloy 32H
Shifter: 8-Speed Twist-Shifter
Derailleur: Shimano 8-Speed
Pedals: Brooklyn Bicycle Co. Alloy City Pedals
Bottom Bracket: Square-taper BSA English threaded-cartridge bottom bracket with sealed bearings
Crank: 3-piece alloy with replaceable chain ring & integrated chain guard
Chain: KMC Heavy Duty
WHEELS
Tires: Puncture-resistant 650b x 1.5" with high visibility reflective stripe
Rims: Double-Walled Alloy, 32H with CNC Machined Brake Surface
Spokes: 14G stainless steel
COMPONENTS
Saddle: Vegan Leather Comfort Saddle
Seat Post: Alloy with integrated seat clamp and micro-adjust
Handlebar: Brooklyn Bicycle Co. Custom relaxed ride alloy handlebars & 180mm alloy stem
Headset: 1” Threaded Alloy, Semi-sealed with weather-seal ring
Grips: Brooklyn Bicycle Co. Custom Vegan Leather Comfort Grips
Front & Rear Brakes: Tektro Allow Linear Pull Brakes with Tektro Alloy Hand Levers
OTHER INFORMATION
Included Extras: Heavy-duty alloy center-mount kickstand, cage mounts for water bottle holder, color-matched fenders and chainguard
Weight: 31-33 lbs
NOTE: Due to changes in the availability of components, specs are subject to change without prior notice
What is the return policy?
All sales are final.
How long does shipping take?
Most in-stock items ship within 3–5 business days. Delivery times may vary depending on your location and carrier.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping fees are calculated at checkout based on the size, weight, and destination of your order. Oversized items may incur additional charges.
Can I pick up my order in-store?
Absolutely! Free in-store pickup is always available at our shop:
📍 231 Pavonia Ave, Jersey City, NJ 07302
Here’s how it works:
- Place your order online and select “In-Store Pickup” at checkout.
- Wait for your confirmation email. You’ll first receive an order confirmation (this means we received your order, but it’s not ready yet).
- Get the “Ready for Pickup” notification. Once your item has been prepared and inspected, we’ll send you a second email or text letting you know it’s ready. Small accessories: usually within 1–2 business days. Bikes & larger items: allow 3–5 business days for assembly and quality check
- Bring your confirmation and a photo ID when you arrive.
- Pick up your order at the counter during shop hours — and our team will be happy to answer any questions or help with setup.